DIRECT DEBITS – We don’t use them!
Salford Student Homes provide standing order forms to assist tenants with their payments. These are available online on our website. STANDING ORDER FORM
Standing orders are completed and signed by the tenants.
Salford Student Homes is happy to assist tenants to complete forms. However, the tenant remains responsibility for proper completion, checking, signing and submission to your bank on time.
Salford Student Homes is normally happy to deposit any form with your bank at your request.
Standing orders are submitted to your bank in time for the first payment on the list. This should usually three weeks prior to the first payment listed.
Standing Order Payments cannot be paid once a payment date has past.
Thus if a payment is missed in this way you will need to pay by cheque, or direct deposit.
If the standing order is submitted too late to process the first payment(s) listed, the bank will ignore this first payment.
The next standing order payment will normally be honoured if it received is prior to the date of due payment. Please do check before submitting a further standing order that the original is not still in operation.
Standing orders at all times remain in the control of the bank account holder: [ie Student, Parent or Guardian.]
At any point tenants are entitled to alter or cancel a standing order with their bank.
Salford Student Homes has no authority to talk to a tenant's bank about their standing orders. Your bank will only pay what you have instructed on your standing order. They will not take instructions from Salford Student Homes.
If funds are not in place by a payment date, students may need to ask their bank to postpone any payment to a date when there will be sufficient funds available, to avoid bank charges. Salford Student Homes are not responsible for any bank charges.
Standing orders require specific dates and amounts. These can only be varied by the tenant.
Tenants are at all times free to contact their bank: in person, by telephone or online.
Tenants are thus able to instruct their bank to alter the amount or the date of a payment listed on the standing order or to add a payment or cancel another.
DIRECT DEBITS
A Direct debit is where money is taken out of your account. The amount and the date may vary.
Salford Student Homes do not operate direct debits. Salford Student Homes therefore do not take money out of your account.
Occasionally a tenant will question why we have taken an amount early or late or not at all. The answer is always that we do not take any money from any accounts. The only payments which can leave your account in our favour are those stipulated on a standing order signed by you or another instruction made by you to your Bank, in person, over the telephone or the internet.
