Fault Reporting

Below is our online fault reporting form. All details entered into this form will be sent to us at Salford Student Homes, where the report will be logged and action taken to repair the problem. You will then receive an auto response confirmation email. If for any reason you do not receive the confirmation email please contact us immediately to let us know.

Please complete all of the information in this form as accurately as possible. Should you experience any problems completing the form, please call us on +44 (0)161 288 0000 for further assistance.

Please note that ALL faults must be reported via the online form. We will not administer fault reports via telephone or in person UNLESS it is an EMERGENCY, in which case you MUST ALSO follow up your notification on line to complete your fault notification.

Your Details

Name*
Telephone Number
Mobile Number
Email Address*

Property Details

Property Name*
Room Number

Fault Details

Has this fault been previously reported?*
If yes..
When and how did you previously report the fault?
Fault Location*
Full Description of Fault*

By clicking on the “Report Fault” button you give Salford Student Homes permission to enter your property to fix this fault even if you are not present at the time.

You must indicate your acceptance of this condition by ticking the box below before this form can be submitted to ensure your fault is dealt with as quickly as possible. I give Salford Student Homes permission to enter my property to fix this fault, even if I am not present at the time.